Method and system for evaluating performance of a website usinga
US8069075 Patents
(54) METHOD AND SYSTEM FOR EVALUATING PERFORMANCE OF A WEBSITE USINGA CUSTOMER SEGMENTAGENT TO INTERACT WITH THE WEBSITE ACCORDING TO A BE HAVORMODEL 6,606,581 B1 6,850,988 B1 2002/0087679 A1 6/2002 Aggarwal et al. 858 NO et al. 8/2003 Nickerson et al. ............ TO2, 186 2/2005 Reed .................. TO9,238 7/2002 Pulley et al. ... TO9,224 2002/0107719 A1 8/2002 Tsang et al. .................... 70.5/10 (75) Inventors: Cipriano Santos, Modesto, CA (US); 38:993, A. ck 8.2% Sist et al al.1 ................ 705/37 OallSC 9, 2003 Fernandes et al. ................ 705/8 2004/00 19518 A1 2004/O
8 claims. 40,997 characters of text.