US5862223 Patents
The present invention is an expert matching method and apparatus for managing communications between an expert having particular qualifications and an end user Seeking a Solution to an expert request. In a preferred embodiment, the apparatus of the present invention includes a controller having a database for Storing expert qualifications. In one embodiment, the controller receives an expert request. A Search program identifies experts qualified to respond to the expert request. The expert request is then transmitted to the expert, which results in an expert answer transmitted to and received
190 claims. 209,356 characters of text.